Affordable Connectivity Program
Bringing reliable internet to more people is Brightspeed’s mission. That’s why we’re so proud to support the Affordable Connectivity Program (ACP).
How ACP Works
The Affordable Connectivity Program (ACP) was created by Congress and is managed by the FCC. Designed to make the internet more affordable, the ACP provides up to $30 per month toward a household’s internet bill, or up to $75 per month for Tribal households.
In addition to the ACP monthly discount of up to $30 provided by the FCC, Brightspeed will also provide an ADDITIONAL monthly discount of up to $20 for all new ACP qualified customers to create a maximum total savings of up to $50 per month on qualifying plans1 – which means FREE Brightspeed Internet for eligible households!
How ACP Works
In addition to the ACP monthly discount of up to $30 provided by the FCC, Brightspeed will also provide an ADDITIONAL monthly discount of up to $30 for all new ACP qualified customers to create a maximum total savings of up to $60 per month on qualifying plans.1
Brightspeed Fiber Internet Plans
Affordable Connectivity Program FAQs
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How do I know if I qualify for the discount?
- Qualifies for certain assistance programs, such as Medicaid, SNAP, federal public housing assistance, WIC, or Lifeline. If you are already enrolled in Lifeline, you automatically qualify for ACP.
- Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision.
- Received a Federal Pell Grant during the current award year.
- Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations (FDPIR).
I get the Lifeline benefit. Can I also get the Affordable Connectivity Program benefit?
Yes! In fact, if you are already a Lifeline customer, you are automatically qualified for the ACP. However, you must still complete the Brightspeed application to give us permission to share your account information with the ACP and to apply the discount to your service. Please note that being a Lifeline customer does NOT automatically enroll you in ACP and is non-transferrable and is limited to one monthly internet discount.
Does the qualification from National Verifier expire?
Yes. You must complete the Brightspeed application within 90 days of receiving a qualification number from National Verifier.
What if I have internet and home phone service from Brightspeed?
The Affordable Connectivity Program discount will be applied to the internet charges on your monthly service. If you qualify for ACP, you may also qualify for Lifeline, which can provide you with assistance for your phone service.
Is there a minimum speed requirement to get the discount?
No, the ACP does not have a minimum speed requirement.
Does the discount apply to installation charges?
No, the Affordable Connectivity Program can only be applied to service charges and not to installation charges.
Can I get the benefit if I live in an apartment building?
If you live in an apartment, condo, duplex, or other multi-family building and your internet service is included as part of your monthly rent, talk with your property manager or landlord about working with the service provider for your building to learn more about benefits available for eligible residents.
Can my roommate and I each get the benefit?
No. There is one Affordable Connectivity Program benefit for any given household (that is, for all individuals at an address).
I have a past-due amount on my account. Can I still get the discount?
Yes, you can get the Affordable Connectivity Program benefit even if you owe a past-due amount.
For how long can I get the discount?
The ACP is a long-term federal program designed to ensure qualified customers can afford the internet service they need for school, work, health care, and more. If the program ends or your eligibility status changes, you will be notified.
How will I know when the benefit is ending?
The ACP is a long-term federal program designed to ensure qualified customers can afford the internet service they need for school, work, health care, and more. if the program ends or eligibility qualifications change, you will be notified.
When the benefit program ends, will my service end too?
All participating customers are asked to opt-in to continue internet service after the Affordable Connectivity Program ends. The opt-in or opt-out option is part of the Brightspeed ACP application. The Affordable Connectivity Program is a federal government benefit program operated by the Federal Communications Commission and, if it ends, or when a household is no longer eligible, customers will be subject to Brightspeed’s regular rates, terms, and conditions.