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Limited Time Offer!! FREE installation for eligible Brightspeed fiber customers*

*200 Mbps and above
Limited Time Offer!! FREE installation for eligible Brightspeed fiber customers*

*200 Mbps and above
Limited Time Offer!! FREE installation for eligible Brightspeed Fiber customers*

*200 Mbps and above
Limited Time Offer!! FREE installation for eligible Brightspeed Fiber customers*

*200 Mbps and above
Limited Time Offer! FREE installation for eligible Brightspeed Fiber customers* *200 Mbps and above

Fiber internet with benefits.

Fiber plans start at $49/mo*.

Sign up to qualify for a
$200 Brightspeed Prepaid Mastercard.®
More internet, more benefits.
*Plus taxes. Autopay required. Limited time offer; subject to change. While supplies last. Applies to Brightspeed Fiber Internet product in select areas. Allow up to 14 weeks. Card issued by Pathward®, N.A., Member FDIC. Card terms and expiration apply. Offer details.
Internet plans include:
  • Unlimited data
  • No equipment fees
  • No annual contract
  • No introductory prices

Congratulations, you qualify for deals on Internet plans in your area!

Please contact one of our internet specialists to get you aligned with the best plan to fit your internet needs today.
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Congratulations, you qualify for deals on Internet plans in your area!
CURRENT ADDRESS

2891 NE 185th Ave, Apt 1004, Aventura, FL 33180

Please contact one of our Internet Specialists at [tel] to get you aligned with the best plan to fit your Internet needs today.
X

Internet plans include:

No annual contract
Unlimited data
No introductory pricing
X
Congratulations, you qualify for deals on Internet plans in your area!
CURRENT ADDRESS

2891 NE 185th Ave, Apt 1004, Aventura, FL 33180

Please contact one of our Internet Specialists at [tel] to get you aligned with the best plan to fit your Internet needs today.
X

Find the best offers in your area.

Brightspeed Customer Service

Looking for help? You’ve come to the right place.

From our installation technicians to our support teams, we’re committed to providing the very best experience for you.

Current customers

We’re monitoring services with smart diagnostics and self-repair, so you can leave the maintenance to us.

Let us help you with:

  • Moving your service
  • Adding or upgrading services
  • Customer support
  • Scheduling service visits
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Potential customers

Interested in Brightspeed’s services? We’re dedicated to providing quality connectivity with no hidden fees.

Let us help you with:

  • Checking availability in your area
  • Info about our simple and transparent plans
  • Learning about voice & ultrafast internet services
  • Scheduling installations
Frequently asked questions
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About Brightspeed

We’re a brand new choice in internet. And we’re on a mission to bring ultrafast internet and dependable WiFi connectivity to America. We’re building the infrastructure to provide millions of homes with fast, reliable internet. So wherever you’re streaming, gaming or working, you’ll enjoy an uninterrupted experience. Our goal is to connect 3 million homes over the next five years, and we’re just getting started. Available in select areas.

Where is Brightspeed available?

We offer dependable and affordable internet services to rural and suburban areas spanning 20 states.

What is the difference between download and upload speed?

Download speed refers to the rate at which your connection (and your device) can transfer data from the internet to you.

Upload speed refers to how quickly your device can send data to another device on the internet. For example, posting a photo or video to Facebook.

What is DSL?

DSL (digital subscriber line) internet also uses telephone lines to transmit data. But in contrast to dial-up, DSL uses inaudible frequencies, so it doesn’t compete with your voice phone service. Average speeds for DSL are between 1 and 100 Mbps for downloading and up to 20 Mbps for uploading.

What is Fiber Internet?

Fiber-optic internet, commonly called fiber internet or simply “fiber,” is a broadband connection that can reach speeds of up to 940 Megabits per second (Mbps), with low lag time. The technology uses fiber-optic cable, which amazingly can send data as fast as about 70% the speed of light. In addition, fiber-optic cables are not as susceptible to severe weather conditions as other types of traditional cables, which helps minimize outages.

Is Fiber Internet faster?

High-speed internet connections transmit data at different speeds. In addition to being faster, fiber is widely considered to be more reliable, and is an excellent choice for telecommuters, gamers, multi-user households and businesses. Brightspeed Fiber service can deliver symmetrical download/upload speeds of up to 940 Megabits per second (Mbps) over a wired connection to your router.

What speed is right for me?
That depends mainly on the size of your household and on how you use the internet. Here are some basic speed recommendations.

Speeds up to 200 Mbps are well-suited for:

  • Live streaming and online gaming
  • Video conferencing and file transfers
  • Web browsing and shopping online

 
Speeds up to 500 Mbps are ideal for:

  • HD streaming and online gaming
  • Remote work and video calls
  • High speed browsing and online shopping

 
Speeds up to 940 Mbps are perfect for:
 

  • 4K streaming and highly responsive gaming
  • Cloud collaboration and online learning
  • Ultrafast browsing and connecting numerous devices

Need internet? Find deals today!

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Brightspeed is a proud supporter of the Affordable Connectivity Program. More reliability and less monthly cost. Learn More.

Brightspeed Customer Service